The Spotify app has been freezing and crashing on some Android devices, according to multiple users and a . This is happening only when a phone or tablet is connected to Wi-Fi, so keep on listening to Spotify while out and about.

Users first took note of the problem around two weeks ago, to address their concerns. Many folks say that the app becomes essentially unusable on Wi-Fi due to the constant crashes and freezing.

The company has acknowledged the issue and says its . However, we don’t have a timetable for a patch or anything like that. For the time being, some Android users will just have to avoid using the Spotify app while on Wi-Fi.

To that end, error reports have mostly come in from people on Samsung Galaxy and Google Pixel phones. The problem doesn’t appear to be universal, which has led some to speculate that may be related to Chromecast-ready devices. This would explain why the issue only persists on Wi-Fi, but we’ll have to wait to hear from Spotify for a cause.